Enter your order number and the email address you used at checkout to see the latest status of your delivery. Your order number is in your order confirmation email.

Track your order

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

What the statuses mean

  • Processing – we have your order and are preparing it for dispatch. This takes 1 to 2 business days, Monday to Friday.
  • Completed – your order has left us. You will have received an email with your tracking link.
  • On hold – we are waiting on payment confirmation. Nothing is dispatched until this clears.
  • Cancelled – the order was cancelled. If this is unexpected, get in touch and we will look into it.

When to expect your delivery

Orders placed before 5:00pm (GMT) are processed the same business day. After that, or at the weekend, they are processed on the next business day.

  • Dispatch: 1 to 2 business days (Monday to Friday)
  • In transit: a further 3 to 5 business days (Monday to Friday)
  • Total: typically 4 to 7 business days, excluding weekends and public holidays

We deliver within the United Kingdom only, and standard shipping is free on every order.

No tracking email?

Check your spam or junk folder first, as confirmation emails sometimes land there. If it still has not arrived, email contact@zadinia.uk with the name and postcode on the order and we will resend it.

Still need help?

Email contact@zadinia.uk or call +44 7882 774013, Monday to Sunday, 8:00 am to 5:00 pm (GMT). We aim to respond within 2 hours. You can also read our Delivery Information and Returns & Refunds pages.